Kotak Mahindra Bank hires freshers for internal roles like Deputy Manager (Grade M1 / M2), offering starting salary packages around ₹4.0 LPA to ₹4.5 LPA depending on the location and profile.
Roles such as Virtual Relationship Manager (VRM), NRI VRM, and Inbound / Service Operations Deputy Manager are non-field roles.
Key Job Details
- Designation: Deputy Manager (Grade M1).
- Job Function: Virtual Relationship Management (VRM) / Inbound Branch Banking / Operations & Service.
- Work Type: No Field Sales (100% In-office / Desk-based job; interacting with high-net-worth or NRI clients via phone, email, and virtual platforms).
- Salary Package: Approx. ₹4.0 to ₹4.5 LPA (Fixed Salary + Performance Incentives + Corporate Benefits).
- Eligibility: Any Graduate / Post Graduate (Freshers welcome).
- Locations: Major banking hubs including Kolkata (Salt Lake / Camac Street), Mumbai, Delhi NCR, Bengaluru, and Hyderabad.
Core Responsibilities
- Client Engagement: Managing portfolios of assigned bank customers or NRI clients remotely through virtual channels.
- Cross-Selling & Relationship Building: Recommending suitable banking products (fixed deposits, demat accounts, insurance, and premium accounts) without traveling or field visits.
- Query Resolution: Handling customer service inquiries and account maintenance digitally.
Selection & Interview Process
- Online Resume Screening / Application Submission via the official Kotak Careers portal or authorized campus drives.
- Online Aptitude Assessment: Evaluates basic numerical ability, logical reasoning, and verbal communication.
- HR Screening Round: Checks communication skills, basic financial awareness, and willingness to work in desk-based customer relationship management.
- Operations / Managerial Interview: Questions focus on banking fundamentals, situational customer service scenarios, and cross-selling approaches.
⚠️ Fraud Prevention Notice: Kotak Mahindra Bank never asks for money or registration security fees at any stage of the recruitment process. Always apply directly through official portals like. Kotak Careers
For a detailed breakdown of the application steps and interview preparation tips, you can watch this Kotak Mahindra Bank Deputy Manager Job Prep Guide . This video provides helpful insight into cracking the interview for non-field virtual relationship manager roles.

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